Dorset's premier provider of Lifeguard Training.

Call us on: 01202 245709

CPR Animation

Terms & Conditions

Terms and Conditions of Booking for Lifeguard & Lifesaving Awards:

  • Candidates must be 16 years of age or older on the final day of the course and must attend all sessions in order to take the final assessment. Failure to attend all sessions may result in being withdrawn from the course and the full fee will be levied/charged.
  • It is the responsibility of the candidate to ensure that he/she is familiar with the prerequisites you must satisfy to attend the course and by booking, confirms that he/she can meet these requirements.
  • Occasionally, some students find the intensive nature of the course difficult, in particular if their swimming/learning ability is poor. The full fee will be levied in the event of the candidate being unable to complete or wishing to discontinue the course for whatever reason. This includes being withdrawn for medical grounds howsoever caused.
  • Course costs include certification for the Lifeguard/ Lifesaving award only and an optional first aid certificate may be offered at an additional cost.
  • Payment must be received no later than 2 weeks prior to the scheduled start of the course or within 14 days of invoice (whichever is sooner) unless otherwise agreed.
  • Written cancellations received with no less than 4 weeks’ notice will be accepted and refunded in full. Written cancellations of between 2 and 4 weeks’ notice prior to the start date of the course will incur 50% charge.
  • Written cancellations with less than 2 weeks’ notice prior to the start of the course, no shows on the day of the training or withdrawal from the course will incur a 100% charge. Substitutes can be nominated in place of the original candidate at short notice prior to the course if required.
  • The Programme is correct at time of printing and we reserve the right to change and amend if necessary. First Class First Aid & Lifeguard Training will not be held responsible for consequential losses however caused.
  • Courses require a minimum number of candidates; we reserve the right to cancel courses with an option of an alternative date or a full refund. In the unlikely event of this happening First Class First Aid & Lifeguard Training will endeavour to give all those concerned as much notice as possible. First Class First Aid & Lifeguard Training will not be held responsible for consequential losses at any time.
  • In the event of First Class First Aid having to cancel the course due to the Corona Virus or a  candidate being unable to attend or complete the course due to the Corona Virus then they will be offered a mutually convenient alternative date to attend a future course when we can arrange and they are safe to do so. This will be held as a credit for 12 months. They can also exercise their right to nominate a substitute candidate to attend if preferred.
  • In the event of a candidate being judged unwell enough to attend the course (persistent cough/high temperature) or suspected of suffering symptoms of infection, including those of the Corona Virus, then we may refuse you acceptance onto the training and offer a mutually convenient alternative date to return and attend a future course. The instructor’s decision is final. First Class First Aid & Lifeguard Training accept no responsibility for consequential losses howsoever caused in relation to the above.

Prerequisites for Royal Life Saving Society Courses.

The National Pool Lifeguard Qualification (NPLQ), the Emergency Response Pool (ER Pool) & National Rescue Award for Swimming Teachers & Coaches (NRASTC).

The RLSS NPLQ, NRASTC and ER course are well respected qualifications which require commitment, hard work and a certain level of physical and mental ability in order to attain the qualification. The following prerequisites and guidance are formulated in order for you to be informed and prepared for what is involved for the course that you are booked on.

In order to enrol on any of the courses named above you will need to be aware of and be able to:

  • Be 16 years of age or older on the final day of the course.
  • Jump or dive into deep water.
  • Swim 50 metres without pause on front and back.
  • Tread water for at least 30 seconds.
  • To be able to swim underwater and surface dive to at least 1.5 metres.
  • Be able to climb out of the pool unaided (without use of steps).
  • Be water competent and generally a medium to strong swimmer.
  • You must be confident and not afraid of water, in particular getting your face wet or being submerged.
  • Some, but not all course assessments may now include a multiple-choice test paper. An average reading and writing ability is required to undertake this paper although some allowances can be made for those with special educational needs.
  • NPLQ Only – In addition to the above requirements, if you have booked a place an a National Pool Lifeguard Course then you will need to be able to swim 50 metres in 60 seconds or less and 100 metres without pause.


Updated March 2020